| Through an 0800, 0345 type service, dedicated to specific clients \ projects, on TV, Radio or printed media, these can be direct or diverted from a clients location, this allows prospects to act when desire is strongest. Involving one or more of the following. |
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* Order taking using credit card details
* Gathering of market data * Emergency lines - queries and questions on items such as product recall * Customer care \ technical support lines * Vote Registration \ competition Response Lines Calls are responded to in a prompt and professional manner, using a pre agreed scripts \ sequences on a 3 tier handling system. The appropriate response procedures are agreed and implemented such as referral names, mail pack to send, specific responses for frequently asked questions etc. |
[Appointment
Making] [Sales
Lead Generation] [Event
Invitation] [Research]
[Database
Development] [Response
Handling] [Ancillary
Services] [Campaign
Overview]